Online Order Policies
We ship orders within 48 hours excluding holidays and weekends. Orders are shipped Mondays through Fridays, excluding legal holidays. All shipping is normally done through UPS Ground. UPS does not ship to PO boxes so please provide a street address. If you do not have a street address we will ship USPS.
Once an order has been placed we are unable to cancel.
The Popcorn Station takes great pride in ensuring your experience is a great one. If you do have a problem with a product that you received give us a call within 7 business days from when your order was received and we will make every effort to resolve the issue. If your tin was damaged during shipping, we will replace it at no additional cost (tin only).
Refund requests may take up to 30 days to process. Refunds are not guaranteed. All refunds will be granted at the sole discretion of Popcorn Station, Inc. Absolutely no refunds will be given after 30 days from the original purchase. Refunds are only processed via email. If you believe you are eligible for a refund based on your criteria, you may request a refund by emailing us at firstname.lastname@example.org. We reserve the right to change or modify the current refund policy with no prior notice.
The Popcorn Station knows that security is very important to our customers. As such, we use SSL (an internet standard) to protect our customers when they make payments through our website. Never do we pass credit card numbers by email or unsecured in any way and never do we store unencrypted data. When taking phone orders, we do not retain your credit card information on file. We may occasionally mail or e-mail special offers to our customers. We never share our customer information with other companies.
What They’re Saying
“Their popcorn is absolutely delicious and is loved by everyone at WAKY Radio! Dana and Janet have put together a great team, all dedicated to providing the very best product possible as well as outstanding customer service. To be chosen to be served to everyone on Millionaires Row at the Oaks and Derby it's got to be good! Of the 40+ flavors mine is the White Chocolate Peanut Butter Cup...no the Chicago flavor ...no the Caramel ...well..you get the idea!!”Steven L. C. WAKY Radio
“My first experience was also my Grandson Payton 10th birthday. We had a blast! Great hospitality AWESOME popcorn! One of the best ways to enjoy and enhance a healthy snack.”Donna S
“I cannot tell you enough how grateful we are for your generosity in donating to Victory Baptist Church for Keep Louisville Warm. People want change in America, this is exactly how we make it happen. Loving our neighbors and helping those in need. Thank you!”Karen H
“We have been here a couple of times. Each time they were incredibly friendly and the popcorn is awesome! My girls love that they let you try any popcorn you want. We will definitely be back!”Jeanine P
“I have never been more touched and honored to have meet one of the owners ,Dana, who is donating bags of popcorn to Keep Louisville Warm, which feeds the homeless in Louisville. The homeless have been asking for popcorn to keep with them after they get their Saturday meal. After having a wonderful conversation with her I want to give a shout out to her and her staff and a HUGE thank you. It is inspiring when a local company will show generosity to so many people in the community. They are a blessing to this community.”Kaycee S
“We had our 4 year old's birthday party there. It was fantastic. They were so kind and thoughtful...oh and patient with the little kids. We knew the popcorn and staff were nice before, but the party has sealed the deal that it's an incredible shop!”Emily C
“No lie the best popcorn I ever had. I tried the chocolate, and cheese popcorn. To be honest I didn't think I would like chocolate on my popcorn. But I couldn't put it down. All I got to say is don't be afraid to experiment with the different flavors.”Dean F
“Took my cub scout pack on a field trip here. The staff was so patient, kind and generous with our many many requests. I never knew there were so many flavors of popcorn. And what a really cool and clean place. Not very often are you invited by the chef to see the kitchen, but we were and I will say it was clean enough to eat the popcorn off the floor. My scouts still talk about this! Yum!”Misty G
“Love this place, great flavors, & nut allergy friendly. My kids loved the trains & that dill popcorn is amazing- plus my sis will get half off refills on her bday tin! We will be back- often :)”Jessica T
“Don't be fooled by the "wanna be's" out there. This is the real deal for popcorn lovers! Popped fresh every day and reasonably priced, The Popcorn Station is the only game in town! And the employees are always pleasant and helpful! Love you guys!”Karen K
“We had my daughter's birthday party here and it was so fun. The customer service is outstanding and the popcorn is delicious. I highly recommend The Popcorn Station!”Christy O
“We had my son's 8th birthday party here yesterday. What a blast! The owners and staff were so friendly, helpful and patient with all the kidd. Sean and his friends and cousins learned about popcorn, ate lots of popcorn, tried many flavors of popcorn, and tried their hand at making their own special blend. The facility is very nice and roomy to accommodate the kids and families. The decorations were awesome and they helped us create some great memories! Thank you!”Lori B
“We had a great experience there and such a good time talking to the owner learning about the popcorn and how its made! We will be having some shipped to florida when our first 5 bags are out! Keep up the good work!”Shane K
“Other than the fact the popcorn is delicious, the atmosphere is even better. Such friendly staff.”Morgan M
“I love your popcorn! And you are in such a convenient location right in the heart of J'town--so easy to get to. Everything I have tried is delicious. I am definitely telling all my friends to visit The Popcorn Station!”Jeannie G
“Love the selection and great customer service! My boys love getting a special treat from the popcorn station!”Kelly D
“Amazing popcorn you will not find any as fresh or delicious! The owner is very personable an friendly!”Felizia R
“I love popcorn station! I like to go there with my sister a lot, and every time we try a new flavor and sometimes fit a good convo in with the staff there! All the people there are so nice and it's just really great.”Sarah H
“Love this place! The people are so friendly as well! I gave popcorn for Father's Day gifts and it was a huge success! The cinnamon roll popcorn is my favorite!”Beth W
“This place is awesome I highly highly recommend it!!! Best popcorn ever!!!!! ♡♡♡♡”Tracee B
“Stopped by for the first time ever today. My new favorite popcorn store. Everyone was so nice and let us try whatever flavor we wanted. I love love the cookies and cream popcorn....”Tammy C
“The gourmet popcorn from the Popcorn Station is a wonderful treat!!! The staff is excellent in helping you with your selection!!!”Thia P
“LOVEEEE THIS Popcorn! Every flavor has been awesome! I can't wait to try more!”Jenna R
“My favorite has always been chocolate covered cherry, but a customer brought my husband in a bag of cookies and cream. Now I do not know which is my favorite. They are both so good!”Melissa L